Privacy Policy

Privacy Policy Statement

Information We Gather.
We collect both personally identifiable and non-personally identifiable information. The non-personally identifiable information is categorized as General Tracking Information and Click Path Tracking, as further described below. Personally identifiable information may be collected through Registration Information, Online Ordering Information, and Preferred Customer B Card Membership application. We use both personally identifiable and non-personally identifiable information collected through this website to learn more about how our visitors use this website and to measure areas of interest. This allows us to build features and functionality that will enhance your experience.

Use of Non-Personally Identifiable Information.
We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our website by making it more responsive to the needs and preferences of our users. This information does not identify you personally.
Using cookie technology, we track your click path through our website. Though this information does not identify you personally, we may use it to help customize your visit to our website.

General Tracking Information.

Use of Personally Identifiable Information.
In order to register on our Eden Robe website, you must provide your:

Registration Information.

 First and last name

  E-mail Address

  Zip Code

  Area of interest


If you choose to register, we will place your name in our mailing list. Once you have registered, we will send you an e-mail confirming your registration on our website, and in the event you forget your password, we will send it to your e-mail address at your request.

Disclosure of Information by Law.
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Eden Robe, we reserve the right to transfer, sell or assign both personally identifiable and non-personally identifiable information concerning your use of this website to third parties. We may also disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may have breached our Terms and Conditions of Use, or who may be causing injury to or interference with (either intentionally or unintentionally) Eden Robe´ rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your personally identifiable information to law enforcement personnel and agencies when requested to do so or as required by law. In any of these situations, registered users will be notified by e-mail of our intent to disclose information.


Right to Opt-Out.
You may opt out from receiving electronic or mailed communications from Eden Robe and/or from Eden Robe´ third party business partners by sending an email to: info@edenrobe.com and specifying which services you would like to opt out from. To cease receiving e-mails from Eden Robe, place the words, "Unsubscribe from mailing list" in the subject line. To cease receiving mailed communications, place the words, "Unsubscribe from newsletter/coupon list" in the subject line. To cease receiving communications for our business partners, place the words, "Unsubscribe to Partners" in the subject line. Also, please provide your name, address and phone number in the body of the email.

Our Customer Pledge:
Let us assure you:

  We will not telemarket to you.

  Your participation is completely voluntary.



We value your business and respect your privacy.

Use of Cookie Technology

Children's Policy
We do not intend to collect any personally identifiable information from children through our website. Please do not allow children under the age of 16 to provide any personally identifiable information, ask questions or participate in chat rooms related to our website. If we determine that a child under 16 has provided personally identifiable information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by your child under 16, please send us an e-mail at info@edenrobe.com so we can delete this information.

Security Information
We understand that many consumers are concerned about security on the Internet. The web server here at www.edenrobe.com is designed for Internet commerce, and employs industry standard methods of protecting the security of information sent over the site. This statement describes the technologies we use and provides additional information about how we handle your credit card information. We want you to be able to shop at the Eden Robe Footwear Group site with confidence. Of course, if you would rather order products by telephone.

Is the information I send to you secure while it is being sent?
We strive to protect the security of the information you send to us while it is en route to our site. Every page of the site on which information is exchanged between you and us employs technology, and is a secure and encrypted method of communicating between your browser software and our web server.

Is the information I am sending really going to Eden Robe?
Our web provider for the web store is Virid. They obtained a digital security certificate for edenrobe.com. They confirm that we are the recipient of this information, but how the information is handled after it arrives is every bit as important to maintaining security. Once you are finished shopping, your encrypted information is sent to our server.

Security Questions or Comments
We are committed to providing a secure, friendly site where customers can shop without undue concern over security. When we receive your information, we use commercially reasonable efforts, including the measures described above, to protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have any questions, comments or concerns, please contact us via e-mail at info@edenrobe.com.


In order to register on or order products from our website, your browser must be set to accept cookies. A cookie is just an entry in a text file or folder on your hard drive. We use cookies when you register on our website so that on subsequent visits to the website we can remember your specified area of interest and any other information you have saved. Cookie Technology allows you to save products to your wish list or how-tos to your favourites. We also use cookies to track the items you place in your shopping basket and continue browsing through other products you select. The only personal information our cookie can contain is information you supply yourself. Our cookies cannot read data off your hard disk. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com.



We respect the privacy of our customers. This privacy policy statement is designed to help you understand what information we gather online and what we do with that information. Because we will continue to implement new technologies on our website to improve the services and features we provide, this policy is subject to change without prior notice. For that reason, we encourage you to review the privacy policy periodically and to make note of the date our policy has most recently been revised. If you have provided personally identifiable information to us by purchasing products online, registering on our site, or becoming a Preferred Customer B Card Member prior to the date above, the terms of the privacy policy in effect on the date you provided that information will apply. Any new personally identifiable information that you provide to us on or after the date above will be subject to the terms of this privacy policy. If you have provided us with your e-mail address when registering or purchasing product online or through your Preferred Customer B Card application, you will be notified by e-mail of any material changes in either the scope of the privacy seal, the language of the privacy notice, or our information practices. If you disagree with the manner in which we intend to use the information you provide to us, you may opt-out of some or all of these uses by following the instructions below. By using our website, you agree to the terms of the privacy policy in effect, at that time.